Help center

How can we help?

Short, no-nonsense answers. Can't find what you need? Email support.

Getting started

Getting started with Draftiro
A first-run checklist that takes you from signup to an editable first prompt.
How to create your first case
Where matters live, what fields to fill, and how conflict checks fire.
Inviting a paralegal or co-counsel
Roles available on each plan, and how to send an invite.

AI & chat

How citation validation works
What gets checked, what does not, and how to read the colored badges.
Running conflict checks
Where the conflict check searches, how to interpret hits, and what the audit log captures.
Time tracking for AI-assisted work
How the AI-assisted draft time entries work and how to keep AI-assisted billing honest under Op. 512.

Cases & docs

Uploading and managing documents
Supported formats, size limits, and how OCR works.

Security

Integrations

Connect Outlook for calendar and email
How to authorize, what we read, and how to revoke.

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