Export: Settings → Download my data produces a JSON archive of your matters, clients, documents (metadata), chat messages, drafts, calendar, collaborators, and activity log. Time entries export separately as CSV from a matter's Time panel. The activity log in the archive is limited to the 1,000 most recent entries. Export helps you return client files when a matter ends. (Uploaded file contents are downloaded per-document, not bundled into the JSON.)

Delete account: Settings → Danger zone → Delete account, with a type-to-confirm prompt. This files a deletion request; our team confirms it and completes the deletion by hand, then emails you. It is not an instant automated purge — that's deliberate, so privileged data isn't destroyed by accident.

Manage, cancel, or restart billing: Billing → Manage subscription opens Stripe's customer portal for an eligible subscription. The options shown there are controlled by your billing configuration; Draftiro does not offer an in-app pause or retention offer. To start a new subscription after cancellation, return to Billing and choose an available self-service plan. If the portal or checkout is unavailable, contact support@draftiro.com.