1. Acceptance of Terms
These Terms of Service ("Terms") are an agreement between you and Draftiro ("Draftiro," "we," "us," or "our") covering draftiro.com, the Draftiro web app and the Draftiro Word add-in (the "Service"). You accept these Terms when you create an account (including by continuing with Google), accept an invitation to a firm, or use the Service. If you do not agree, do not use the Service. Our Privacy Policy explains how we handle information.
2. Eligibility and Accounts
You must be 18 or older, use the Service for professional legal work, and be a licensed attorney or a legal professional working under a licensed attorney's supervision. If you accept these Terms for a firm, you confirm you can bind it; "you" then includes the firm and its users. Keep your login secure; you are responsible for activity in your account.
3. AI Disclaimer — Not Legal Advice
All outputs generated by Draftiro's AI are provided for informational and drafting-assistance purposes only and do not constitute legal advice. AI-generated content may contain errors, omissions, outdated information, or legal inaccuracies. You must independently review, verify, and take professional responsibility for all AI-generated content before using it in any legal matter.
Draftiro reads only the readable text of your files. Citation checks cover only case citations that Draftiro detects and that CourtListener can match when it is available; statutes, rules and other authorities are not checked. A "verified" status means a matching case was found — not that it supports your proposition or remains good law. Deadline calculations, conflict results and time-entry suggestions are aids, not determinations.
4. Attorney-Client Privilege and Professional Responsibility
Draftiro is not a law firm, and your use of the Service does not create an attorney-client relationship between you and Draftiro. You are responsible for the professional judgment exercised in your work, including verifying authorities, protecting client confidences, supervising staff who use the Service, deciding whether client disclosure or consent is required before using AI tools, and billing reasonably for time actually spent.
5. The Service
Draftiro is software that helps legal professionals organize matters, work with documents, draft and research. Features and limits depend on the plan you choose, as described on our Pricing page.
Limited-release and beta features (for example, Discovery Review) may change or end, are provided as-is, and may have extra terms shown in the product. Third-party services you enable (for example Microsoft 365, Google sign-in or Microsoft Word) are governed by their providers' terms; we are not responsible for them.
6. Acceptable Use
You agree not to:
- Use the Service to engage in the unauthorized practice of law.
- Share, resell, or sublicense access to the Service.
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
- Reverse-engineer, scrape, or extract data from the Service other than through features we provide (such as export).
- Upload malicious code, viruses, or otherwise disrupt the Service.
- Use the Service to generate content intended to mislead courts, clients, or opposing parties.
- Upload protected health information subject to HIPAA. Draftiro is not designed for HIPAA-regulated workflows and does not sign Business Associate Agreements.
- Use the Service where prohibited by U.S. export or sanctions laws, or if you are a person sanctioned under those laws.
7. Your Content
You keep ownership of the content you create, upload, or enter into the Service, including case notes, documents, and client data ("User Content"). You grant Draftiro a limited, non-exclusive, royalty-free license to store, process, and display User Content only to provide, secure and support the Service for you. As between you and Draftiro, you own the output you generate, to the extent the law allows; output may be similar to output generated for others.
No training on your content. Draftiro does not use User Content to train artificial-intelligence models. Our AI and legal-search providers process User Content to provide the Service and may retain it for limited periods under their own terms, as described in our Privacy Policy.
8. Confidentiality and Security
Confidentiality. We will treat your User Content as confidential. We will use it only to provide, secure and support the Service for you, and disclose it only to our personnel and service providers who need it for those purposes and are bound by confidentiality obligations, or as required by law.
Legal demands. If we receive a subpoena, warrant or other legal demand for your User Content, we will notify you promptly before disclosing it, unless the law prohibits notice, so you can object or assert privilege. We will disclose only what we are legally required to disclose.
Security. We use reasonable administrative, technical and physical safeguards designed to protect your data. Details are on our Security page and in our Privacy Policy, and may change as our providers change. No system is completely secure. If we confirm unauthorized access to your User Content, we will notify your account owner without undue delay and provide information reasonably available to us that you need to meet your own obligations.
9. Plans, Billing, Renewal and Cancellation
Plans. Current plans, prices and limits are shown at draftiro.com/pricing. The Free plan costs nothing and needs no payment card; we may change Free plan features or limits on at least 30 days' notice. Payments are processed by Stripe; Draftiro does not receive or store your full card number.
Free trial. An eligible firm may start one 14-day trial of a paid plan without a payment card. You are not charged for a trial. When it ends, your firm returns to the Free plan unless you subscribe. Trial and promotional codes are subject to the terms shown when you redeem them.
Automatic renewal. Paid plans are billed in advance, monthly or yearly as you choose at checkout. They renew automatically at the end of each billing period, at the then-current price for your plan, charged to your payment method on file, until you cancel. Prices do not include taxes; if we are required to collect sales or similar taxes, we will add them and show them before you pay.
How to cancel. You can cancel at any time in Draftiro under Billing → Cancel subscription (processed through Stripe's secure portal), or by emailing support@draftiro.com. Cancelling stops future renewals and takes effect at the end of the current billing period; you keep paid access until then.
After paid access ends. When paid access ends after cancellation or unresolved non-payment, your workspace becomes read-only: you can sign in, view and export your data, but cannot add or edit content or use AI features until you subscribe again. Nothing is deleted. If a payment fails, we may retry it and give a short grace period first.
Money-back guarantee and refunds. If you are not satisfied, email support@draftiro.com within 30 days of your firm's first paid charge and we will refund that charge in full. Otherwise fees are non-refundable, and we do not give refunds or credits for partial billing periods, except where the law requires.
Price changes. We will email active subscribers at least 30 days before a new price applies to their subscription, with instructions for cancelling.
10. Data Retention, Export and Deletion
We keep your firm's data while your account exists, including after you downgrade or cancel, until it is deleted under a verified deletion request. You can export your firm's records at any time from Settings. Account deletion is a reviewed request, not an automatic purge; how it works, and what we keep and for how long, is described in our Privacy Policy. Export anything you want to keep before requesting deletion.
11. Our Intellectual Property and Feedback
Draftiro retains all rights, title, and interest in and to the Service, including its software, design and trademarks. Nothing in these Terms transfers any Draftiro intellectual property rights to you. You may send us ideas and feedback; we may use them without obligation to you.
12. Suspension and Termination
You may stop using the Service at any time. We may suspend access to protect the Service or other users, or for non-payment, and will tell you why when we can. We may terminate your account for material breach of these Terms after notice and a reasonable chance to cure, unless the breach cannot be cured or the law requires otherwise. Data retention and deletion follow Section 10. Sections that by nature should survive (including payment, disclaimers, liability limits, your responsibility for claims, and disputes) survive termination.
13. Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE AND ALL CONTENT AND OUTPUT (INCLUDING AI OUTPUT, CITATION STATUSES, DEADLINE CALCULATIONS AND CONFLICT RESULTS) ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, DRAFTIRO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE OR CURRENT.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW: (A) DRAFTIRO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL OR DATA, PROFESSIONAL DISCIPLINE OR SANCTIONS, MALPRACTICE CLAIMS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THEIR POSSIBILITY; AND (B) DRAFTIRO'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (1) THE AMOUNTS YOU PAID DRAFTIRO IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (2) US $100. THESE LIMITS APPLY TO ALL THEORIES OF LIABILITY, EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
15. Your Responsibility for Claims
You will defend, indemnify and hold harmless Draftiro and its owners and personnel against third-party claims, and related losses and reasonable costs including attorneys' fees, arising from (a) User Content you submit or your right to submit it; (b) your use of AI output or other Service content in any matter, filing or client advice; or (c) your breach of these Terms, applicable law or professional-conduct rules. We will promptly notify you of a claim, let you control its defense, and may take part with our own counsel at our own cost.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware and applicable United States federal law, without regard to conflict of law principles. Before filing a claim, each party will first try to resolve the dispute informally by sending written notice describing it (to Draftiro at support@draftiro.com) and negotiating in good faith for 30 days. Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in Delaware.
17. Changes to These Terms
We may modify these Terms. We will notify you of material changes via email or a prominent notice within the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes.
18. General
These Terms, with the Privacy Policy and any terms shown when you buy or redeem a plan, are the entire agreement between you and Draftiro about the Service. If a provision is unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor. Neither party is liable for delays caused by events beyond its reasonable control. We will send notices to your account email; send notices to us at support@draftiro.com.
19. Contact
For questions about these Terms, please contact us at: support@draftiro.com