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Terms of Service

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1. Acceptance of Terms

By accessing or using Draftiro ("the Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not access or use the Service. These Terms constitute a legally binding agreement between you and Draftiro.

2. Service Description

Draftiro is a software-as-a-service (SaaS) platform providing AI-powered legal research, document drafting, and case management tools. The Service is designed exclusively for use by licensed attorneys and legal professionals in support of their lawful practice of law. Draftiro is not a law firm and does not employ attorneys.

Access to the Service is provided on a subscription basis. Features vary by subscription tier (Trial, Solo, Practice) as described on our Pricing page.

3. AI Disclaimer — Not Legal Advice

All outputs generated by Draftiro's AI are provided for informational and drafting-assistance purposes only and do not constitute legal advice. AI-generated content may contain errors, omissions, outdated information, or legal inaccuracies. You must independently review, verify, and take professional responsibility for all AI-generated content before using it in any legal matter.

Draftiro makes no representations or warranties regarding the accuracy, completeness, reliability, or legal validity of any AI output. Use of AI-generated content in legal proceedings, client communications, or filings is entirely at your professional risk and discretion.

4. Attorney-Client Privilege

You are solely responsible for maintaining attorney-client privilege and confidentiality obligations as required by your jurisdiction's rules of professional conduct. Draftiro does not establish, and your use of the Service does not create, any attorney-client relationship between you and Draftiro.

You are responsible for ensuring that your use of the Service — including any client data you input — complies with all applicable professional responsibility rules, including rules governing the use of third-party technology services with client confidential information.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/HTTPS) and encryption at rest (AES-256). Your data is stored on Supabase (PostgreSQL database and file storage hosted on AWS us-east-1) and served via Vercel's global CDN infrastructure.

While we take data security seriously, no method of transmission over the Internet or electronic storage is 100% secure. You acknowledge and accept this inherent risk when using any cloud-based service.

6. Acceptable Use

The Service is available solely to licensed attorneys and authorized legal professionals. By using the Service you represent and warrant that you are a licensed attorney in good standing or an authorized legal professional acting under attorney supervision. You agree not to:

  • Use the Service to engage in the unauthorized practice of law.
  • Share, resell, or sublicense access to the Service.
  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Attempt to reverse-engineer, scrape, or extract data from the Service.
  • Upload malicious code, viruses, or otherwise disrupt the Service.
  • Use the Service to generate content intended to mislead courts, clients, or opposing parties.

7. Subscription and Billing

Draftiro offers a Free plan ($0, no credit card required) and paid subscription plans (Starter, Solo, and Practice) billed monthly or annually. Extended trials of paid plans may be granted via promotional codes. All paid subscriptions are processed through Stripe and governed by Stripe's Terms of Service.

Paid subscriptions renew automatically at the end of each billing period unless cancelled. You may cancel at any time from your account settings. New paid subscriptions include a 30-day money-back guarantee: if you are not satisfied for any reason within 30 days of your first paid charge, contact us at support@draftiro.com for a full refund of that charge. Outside the guarantee window, no refunds are issued for partial billing periods except as required by applicable law.

We reserve the right to change subscription pricing with at least 30 days' notice to active subscribers via email.

8. Data Retention

Your data (cases, documents, AI conversations, and uploaded files) is retained for the duration of your active subscription. Account deletion is a reviewed request. When you request deletion, we run legal-hold and billing checks, then delete or irreversibly anonymize your firm's data — typically within 30 days of a verified request. Encrypted backups age out on their normal cycle. Export anything you want to keep first.

You may export your data at any time from your account settings. We encourage you to export any data you wish to retain before cancelling your subscription.

9. Intellectual Property

You retain full ownership of all content you create, upload, or input into the Service, including case notes, documents, and client data ("User Content"). By using the Service, you grant Draftiro a limited, non-exclusive, royalty-free license to store, process, and display your User Content solely for the purpose of providing the Service to you.

Your data is never used to train AI models. Draftiro uses the Google Gemini API on Google's paid tier, under terms that prohibit using your inputs or outputs to train Google's models. Gemini calls are stateless.

Draftiro retains all rights, title, and interest in and to the Service, including its software, design, trademarks, and AI models. Nothing in these Terms transfers any Draftiro intellectual property rights to you.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DRAFTIRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR RELIANCE ON ANY AI-GENERATED OUTPUT, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, PROFESSIONAL SANCTIONS, MALPRACTICE LIABILITY, OR BUSINESS INTERRUPTION.

DRAFTIRO'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO DRAFTIRO IN THE 12 MONTHS PRECEDING THE CLAIM. AI OUTPUTS ARE NOT WARRANTED AND ARE USED ENTIRELY AT YOUR OWN PROFESSIONAL RISK.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or a prominent notice within the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes.

12. Termination

We may suspend or terminate your account at any time for material violations of these Terms, including unauthorized use, non-payment, or conduct that poses legal or reputational risk to Draftiro or its users. Upon termination, your right to access the Service immediately ceases. Data retention and deletion will follow Section 8 above.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware and applicable United States federal law, without regard to conflict of law principles. Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in Delaware.

14. Contact

For questions about these Terms, please contact us at: support@draftiro.com

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